Media Release

Latest update on State of Local Emergency

June 26, 2013 07:58 AMCategory: Emergency PreparednessMajor AnnouncementsPublic Safety
The City of Calgary remains in a state of local emergency due to significant flooding.
Safety remains our number one priority and citizens are advised to stay away from rivers, flooded areas and bridges. Rivers continue to be fast flowing and water can be deceptively deep in areas. Citizens are also asked to follow safety tips from Alberta Health Services on flood clean-up.  
Call 311 for flood-related calls only. Call 911 in case of emergency.
Water Conditions & River Levels
Calgary’s water quality remains good and tap water remains safe to drink. There is no need to boil water and treatment plants are fully operational, however we must all continue to conserve water.
City crews are hard at work pumping water out of Calgary communities. Crews have been pumping 600,000 gallons per hour in the downtown core and 1,088,400 gallons per hour in the residential areas.
Flows on the rivers are currently:
  • 70 m3/s  for the Elbow River
  • 650 m3/s for the Bow River  
Getting Around
Flooding continues to impact roads, bridges, signals, pathways and transit service. City crews are making progress to re-open roads:
  •          80 percent of the road network in the flooded areas restored.
  •          950 kms of lanes in the downtown core swept.
  •          Three lanes in each direction (including a dedicated bus lane) are open on Macleod Trail. 
While we are making all efforts, a number road and bridge closures are expected to remain for the next few days. If you can stay home, please do so. For up-to-date information on Calgary transit service, please visit
The total number of customers currently without electricity is approximately 10,643In the downtown core, five of the seven areas of the power grid have been restored.ENMAX crews are actively working to restore power in following communities:
  • Elbow Park
  • Erlton
  • Rideau Park
  • Riverdale
  • Roxboro
  • Bonnybrook
  • Downtown core

Power to the following communities was restored overnight:
  • Westmount
  • Bowness
  • Stanley Park
  • Hillhurst
  • Inglewood 
Community Support Centres:
As Calgary continues to recover, The City is adjusting to meet citizens’ needs and help those returning to the affected areas as safely and quickly as possible.  To do this, nine Community Support Centres are open in flood affected areas to connect returning citizens quickly with essential services.
The Community Support Centres are open from 8 a.m. to 10 p.m. daily. A map with centre locations is available here.
These centres are being staffed by representatives with the following essential services:
–          Calgary Police Services
–          Calgary Fire Department
–          Water Resources
–          Waste and Recycling
–          Development and Building Approvals (inspections)
–          ATCO
The City had previously asked you to put signs in windows. With the opening of the Community Support Centres, citizens are now being asked to remove any signs in their windows indicating which services are needed (P, W and or G). Go to one of the Community Support Centres and speak directly with one of the representatives.
Temporary Towing Service
Beginning today, The City will be using courtesy towing (no charge to owner) to gain access to affected neighbourhoods to collect refuse, pump water and manage utilities where necessary. If your car is not where you left it, check around your neighbourhood. Contact the Calgary Police Complaints Line at 403-266-1234 if you are unable to locate it. This service will allow The City to get the access we need to more efficiently get citizens back into their homes.
Please visit for more information.